0

Производи

0

Политика за приватност

Privacy Policy

Effective Date: January 21, 2025

Welcome to IOX Delivery ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and safeguard your information when you use our food delivery services, including our website, mobile applications, and any other services provided by IOX Delivery (collectively, the "Service"). Please read this Policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you use our Service:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Account Information: Username, password, and profile details.
  • Payment Information: Credit/debit card details, billing address, and other payment-related information.

b. Payment Information

When you make a payment through our Service, we collect payment information such as your credit/debit card number, expiration date, billing address, and other related data necessary to process transactions.

c. Usage Information

We collect information about how you interact with our Service, including:

  • Order Details: Items ordered, order history, and delivery preferences.
  • Device Information: Device type, operating system, browser type, and other technical details.
  • Activity Information: Pages visited, features used, and actions taken within the Service.

d. Location Information

We may collect and use your precise location data to provide accurate delivery services. This information is obtained through GPS, IP addresses, or other location-tracking technologies.

e. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining the Service: To process your orders, manage your account, and deliver products to you.
  • Improving the Service: To understand how users interact with the Service and to enhance user experience.
  • Communication: To send you updates, promotional materials, and respond to your inquiries.
  • Security: To protect against fraud, unauthorized access, and other security threats.
  • Compliance: To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: Third-party vendors and service providers who assist us in operating the Service, conducting our business, or providing services to you.
  • With Restaurants and Delivery Partners: To facilitate order processing and delivery.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with other parties when you have given explicit consent.

Note: We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information under certain conditions.
  • Restriction of Processing: Request limitation of processing your personal information.
  • Data Portability: Request the transfer of your personal information to another service.
  • Objection: Object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us using the contact information provided below. We may require additional information to verify your identity before fulfilling your request.

6. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

7. International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Service.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on our website or within the Service. You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

IOX Delivery
Email: privacy@ioxdelivery.com
Phone: +38979346399
Address: Dimche Lahcanski 72, Bitola